Terms of Service

Last updated: 17 July 2026

1. Who we are

Authentic Closing is a trading name of Matthew McNamara, a sole trader (ABN 33 950 337 495) (“we”, “us”, “our”). These Terms govern your access to and use of app.authenticclosing.com.au and any related services (the “Platform”).

By creating an account or subscribing, you agree to these Terms. If you do not agree, do not use the Platform.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Platform. You are responsible for the accuracy of the information you provide when registering.

3. What the Platform provides

The Platform provides AI assisted sales call scoring, close script generation, and setter to closer handoff tools (“The Bridge”). At the date of these Terms, the training curriculum described on our marketing pages is in production and has not yet been released in full. Access to call scoring and script generation tools begins immediately on subscription.

4. Subscription and billing

4.1 Membership is billed monthly in advance via our payment processor (Stripe). By subscribing you authorise recurring monthly charges to your nominated payment method until you cancel.

4.2 Founding Member Pricing. Members who subscribe before the full training curriculum is released (the “Founding Cohort”) are billed at $47 AUD per month. This rate is locked in for as long as your subscription remains active and continuous. If you cancel and later resubscribe after the curriculum has launched, you will be charged the then current membership price.

4.3 Once the full curriculum is released, new subscribers will be billed at $97 AUD per month. This change applies only to members who join after that date. It does not increase the price for existing Founding Cohort members.

4.4 We may change membership pricing for future subscribers at our discretion. We will not increase the price of an existing, continuously active subscription without your consent.

5. Cancellation

You may cancel at any time through your account billing settings. Cancellation takes effect at the end of your current billing period. You will retain access until that date. No partial month refunds are provided for cancellation part way through a billing period.

6. Refunds

Fees paid are generally non-refundable, except where required by Australian Consumer Law or where we determine, at our discretion, that a refund is appropriate, for example a billing error or a technical failure that prevented you from accessing the service you paid for.

7. Call recordings and prospect data

You are solely responsible for ensuring you have all necessary consents and legal authority to record any call you upload to or process through the Platform, including compliance with applicable call recording and privacy laws in your jurisdiction and the jurisdiction of the person you are speaking with. We are not responsible for your compliance with these laws.

8. Acceptable use

You agree not to:

  • Share your account access with anyone else

  • Resell, sublicense, or redistribute any part of the Platform or its curriculum

  • Use the Platform for any unlawful purpose

  • Attempt to reverse engineer, scrape, or extract the underlying scoring methodology or prompts

9. No guarantee of results

The Platform provides coaching, scoring, and training tools. We do not guarantee any particular sales outcome, income, or close rate as a result of using the Platform. Your results depend on factors outside our control, including your own effort and application.

10. Intellectual property

All curriculum content, scripts, methodology, and platform design are owned by Authentic Closing. Your subscription grants you a personal, non-transferable licence to use them while your subscription is active. Nothing in these Terms transfers ownership of that material to you.

11. Limitation of liability

To the maximum extent permitted by law, Authentic Closing is not liable for any indirect, incidental, or consequential loss arising from your use of the Platform. Nothing in these Terms excludes any guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law.

12. Changes to these Terms

We may update these Terms from time to time. We will notify active members of material changes. Continued use of the Platform after a change takes effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of Queensland, Australia.

14. Contact

Questions about these Terms can be sent to matt@authenticclosing.com.au.